This workflow automates customer support for a client called WalTart by interfacing with a Google Sheets database that holds customer and order details. The system uses a no-code approach with n8n and integrates OpenAI's GPT-4 for conversational tasks. It includes dedicated tools for retrieving and updating orders while enforcing strict cancellation and refund policies. Creator Mahmut Kasimoglu offers a free template via his Skool community.
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